Privacy Policy

Last modified: September 14, 2025

Welcome to NigmaTv. We are dedicated to securing your personal information and upholding your privacy rights. If you have questions or concerns about our policies or practices related to your personal data, please reach out to contact our support team.

1. Data We Collect

We collect personal details that you choose to provide when you register for our IPTV service, express an interest in learning about us or our offerings, or otherwise reach out to us.

The private details we gather consist of these:

  • Contact Information: Your email address for account establishment and correspondence.
  • Payment Data: We accumulate the necessary information to process your payments, which includes details about your payment method (such as a credit card number). Our payment processor securely retains all payment data, and we recommend reviewing its privacy policies.
  • Device and Connection Information: We collect your IP address and device details, such as device type and operating system, automatically when you engage with our service. This is important for maintaining service delivery and security.

2. How We Use Your Data

We leverage the information we collect or gain:

  • To provide and manage your account. We leverage your information to generate your account and keep it operational.
  • To process transactions. We use your data to invoice you for our provided services.
  • To send administrative information. Your email may be employed to communicate details about your account, service updates, and policy changes.
  • To protect our Services. We rely on IP and device information for security, focusing on preventing unauthorized access and addressing potential DDoS attacks.

3. Legal Bases for Processing

Your information is managed according to these legal bases:

  • Consent: Your data may be processed if you have explicitly consented to the use of your personal information for a designated purpose.
  • Legitimate Interests: We could process your data when it's reasonably required to meet our legitimate business interests, such as delivering services and preventing fraud.
  • Performance of a Contract: In cases where a contract has been made with you, we may utilize your personal information to satisfy the terms detailed in our contract.

4. Data Retention

Your personal data will be kept only as long as needed to meet the goals specified in this privacy policy, unless a longer retention period is required or allowed by law, including tax, accounting, or other legal requirements.

5. Cookies & Tracking Technologies

We may implement cookies and similar tracking technologies to gather or retain information. These are mainly functional cookies vital for the website and client area to operate efficiently. We do not deploy intrusive tracking cookies for advertising purposes.

6. Third-Party Services

We can share your information with third-party vendors, service providers, or agents who carry out services for us or on our behalf and require access to this data to complete their tasks. Examples include:

  • Payment Gateways: For processing your payments securely.
  • Analytics Providers: To enhance our service, we utilize Google Analytics. The information shared is mostly anonymized and aggregated.

7. Data Security

We have adopted relevant technical and organizational measures to protect the personal information we process. Nevertheless, it is important to understand that we cannot guarantee that the internet is fully secure.

8. Your Data Protection Rights

Your location may determine the rights you have concerning your personal data.

  • The right to access – You maintain the right to request copies of your personal data.
  • The right to rectification – You are entitled to ask for corrections to any information you find to be inaccurate.
  • The right to erasure – You hold the right to request the elimination of your personal data under defined conditions.
  • The right to opt-out – Feel free to unsubscribe from our marketing communications whenever you desire.

To assert these rights, please contact our support team.

9. Children’s Privacy

Our services are not designed for individuals below the age of 18. We do not intentionally gather personal details from anyone under 18 years old.

10. Contact Us

If there are any comments or inquiries concerning this policy, contact our support team.